Cancellation Policy

Our Policy

Sometimes a member may need to cancel a transaction. Only a seller can cancel a order; if you’re a buyer who would like to request a cancellation, please contact the seller directly.


A seller may cancel a transaction under the following circumstances:


-The buyer did not pay.


-Both the buyer and seller agree to cancel the transaction before shipment, and the seller has issued the buyer a full refund.


-The seller has decided to refuse service to the buyer, and if the buyer has already paid, the seller has issued a full refund, including shipping.


-The buyer did not receive the item(s) ordered, even though the seller has provided proof of shipping, and the seller has issued a refund for the item.


-The buyer and seller agreed that the buyer could return the item to the seller for a refund. The seller has received the returned item and issued a refund to the buyer for the item.


All cancellations must follow these policies:

The order meets one of the below criteria.


-The buyer has not yet received their item. (Received orders don’t qualify for cancellation.)


-The seller refunds the buyer in full.


-The cancellation meets all of’s policies, including our Anti-Discrimination Policy.


-Should the buyer wish to cancel an order, the Seller and/or Host should be notified at least 7 days prior to arrival of Buyer.




-An item may not be eligible for return if the package has been opened and/or it is past its expiration date.


-A customer may notify the Seller regarding the return of an item after they receive it within 30 days.


-The refund may be monetary or a similar product.


-Buyer pays for return shipping.


Payments users may pay and receive payment with Credit Card and/or Paypal, in accordance to the Terms of Use.